Product Owner

We're looking for a results-driven Product Owner who excels at turning strategy into execution within Agile frameworks. You will own product delivery, transforming requirements into shipped features that solve real customer problems on time and within scope. Reporting to the Head of Product, you'll be the execution engine that bridges stakeholder vision and engineering delivery. Working closely with cross-functional teams, including Engineering, Design, and QA, you'll ensure that ambiguity-free sprints and every delivery create measurable customer value. You'll also invest time learning our broader portfolio of products to identify opportunities for platform-wide improvements and ensure your work aligns with the overall product ecosystem.

Roles and responsibilities

• Lead all sprint rituals, including planning, daily stand-ups, sprint reviews, and retrospectives, to drive team alignment and continuous improvement.

• Manage and prioritize the product backlog to ensure clear prioritization aligned with business goals and customer needs.

• Write clear, complete requirements with comprehensive context, edge cases, and acceptance criteria before sprint planning begins.

• Communicate all stakeholder decisions to your team within 24 hours, maintaining zero information silos.

• Identify and resolve blockers proactively, coordinating across teams to keep delivery on track.

• Ensure quality delivery that solves real customer problems, balancing speed with sustainable development practices.

• Document all decisions, requirements, and meeting outcomes systematically to maintain transparency across teams.

• Follow up on customer issues until permanent resolution is achieved, not just temporary patches.

• Coordinate dependencies with other Product Owners, engineers, designers, and stakeholders across the organization.

• Create and maintain JIRA tickets with comprehensive documentation that requires no clarification from engineering teams.

• Implement and refine team processes to continuously improve delivery efficiency and quality.

• Build technical understanding of product architecture to anticipate feasibility constraints and make informed decisions.

Must have

• 2-4 years of experience as a Product Owner or similar role working within Agile/Scrum methodologies.

• Proven ability to manage product backlog and facilitate sprint ceremonies effectively.

• Strong written communication and documentation skills - ability to create clear, comprehensive requirements.

• Demonstrated experience working with cross-functional teams, including engineering, design, and QA.

• Bias to action - makes decisions with available information rather than waiting for perfection.

• Systematic approach to tracking commitments and following through reliably.

• Technical curiosity and willingness to understand architecture, APIs, and implementation constraints.

• Ability to be an individual contributor and a proactive team player based on the requirements of the hour.

• Ability to navigate the challenges and maximise the opportunities that arise while working in a remote environment with diverse global teams using various modes of communication and information sharing.

• Committed to collaborating to solve problems together with empathy and clarity.

• C1 level of English language proficiency (both written and verbal).

• Demonstrated capacity to clearly and concisely communicate about complex product requirements and organizational priorities.

Good to have

• Experience with JIRA, Confluence, and Agile project management tools.

• Background working with SaaS or B2B software products.

• Familiarity with mobile (iOS/Android) product development processes.

• Experience managing products with API integrations and technical dependencies.

• Work history in SMB or small business-focused products.

• Understanding of scheduling, booking, or appointment management domains.

• Experience working across multiple product portfolios or house-of-brands strategies.

Why choose FULL?

Do you want to work on a product that has transformed the lives of over 60,000 global users? Setmore, ranked as one of Forbes's top 7 scheduling apps, helps businesses grow and thrive. With more than 6 million monthly appointments, we make scheduling dreams a reality; irrespective of the business size. This is your chance to change the scheduling world with us!

About us

We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!