Mobile Engineering Manager

We are looking for a Mobile Engineering Manager ready to drive change and delivery.

This position offers a great opportunity to take the delivery lead on our two mobile applications. You would be managing engineering teams (around 50 people altogether) that deliver applications of increasing dependencies in an ambiguous high-impact area.

We are looking for an ambitious, independent, structured and engaged leader with a solid leadership background and business acumen. You are also technically hands-on and able to oversee the outputs of your teams. 

As an Engineering Manager you will be accountable for the team regarding efficient delivery and people management. You will achieve it in close collaboration with the product function, other tech leaders and engineers.

You will play a key role in developing and growing our flagship product (Setmore) as well as help shaping our NextGen engineering culture. Setmore (https://www.setmore.com/ ) is a scheduling software with thousands of users and millions of scheduled appointments each month.

Roles and responsibilities

• Delivery Management and Execution
• Drive roadmap execution, defining periodic delivery milestones within engineering resources and business requirements constraints
• Set up and maintain delivery strategy and team organisation to effectively deliver on the backlog
• Create clarity for the teams, explaining business requirements and translating them into engineering tasks
• Collaborate with PM and UX Design to determine feasibility and scope of execution and plan and prioritise the backlog altogether with the PM team
• Track the execution of the roadmap/ backlog
• Validate that the deliverables are meeting product and business requirements before they are released
• Ensure team has necessary resources, approvals and other support
• Mitigate any risks to the plan that are being observed by efficient team management, strong understanding of technology and by collaborating with other teams and leaders within the company to clear away obstacles and get the resources their team needs to succeed
• Measure the teams’ efficiency and quality of deliverables and set clear expectations and goals
• Adjust processes and timelines to ensure high quality is delivered

People management

• Manage performance of team members, ensuring high productivity within the team
• Design a team structure with clear roles, responsibilities and processes across the managed scope
• Allocate assignments to team members in accordance with their skills, strengths and weaknesses, and aspirations for career development
• Motivate, boost morale, resolve conflicts within the team and work on making the team members thrive
• Set challenging goals for the team members
• Provide frequent, fair and insightful feedback to improve performance, enable high standards and quality of work and reinforce positive behaviours and recognise good work
• Coach and mentor team members
• Ensure team members are receiving necessary training and up-skilling so that they are capable of doing their work
• Provide development opportunities to team members
• Conduct regular 1-on1s and performance reviews
• Model the right culture and values for the team members to follow
• Foster the culture of cross-functional collaboration and coordination
• Identify recruitment needs and work closely with HR and recruitment teams on hiring the right talent
• Onboard new team members

Technical leadership

• Providing hands-on leadership within iOS and/ or Android
• Make sure the solutions chosen to deliver the agreed scope are optimal for the organization, architecture, infrastructure and the team
• Provide guidance and direction to the teams with regards to design, architecture, implementation, validation, and monitoring
• Set high standards on coding, testing, deployment, and monitoring
• Contribute to code reviews and help the team deliver more robust, maintainable and high quality software
• Manage the development and maintenance of the given components and areas, including incident and problem management, system lifecycle management, etc.
• Manage the “housekeeping activities” in teams, like compliance for audits, technical vulnerabilities, exceptions, etc.
• Collaborate with various functions, drive engineering initiatives and have an impact at an organisational level
• Contribute to setting architectural principles and guidelines
• Prepare technical proposals and reports when necessary

Stakeholder management

• Communicate with key stakeholders and collect and share feedback
• Ensure transparency on decisions, progress and results
• Ensure alignment

Must have

• Degree in Computer Science, Engineering or a related technical field

• At least 3 years in similar role, managing more than 1 engineering team

• At least 5 years experience in people management

• At least 10 years hands-on software engineering work experience, including technical management, building software solutions, API design, and integrations

• Strong working knowledge of iOS and/or Android and experience creating, delivering, and operating critical iOS and/or Android client capabilities at scale

• Proficiency in Swift and/or Kotlin

• Experience working in complex environment with many interdependencies

• Experience with solution architecture and cloud technology

• Experience with making sound “code quality vs speed of development” trade-off and understanding the consequences for the product and business

• Experience developing processes, setting up standards and engineering good practices as well as removing hurdles to facilitate great and fast execution

• Curiosity and desire to continuously learn

• Quality and execution mindset

• Focus on continuous improvement

• Experience with agile tooling (Jira, Confluence, etc.)

• Demonstrated experience recruiting and managing technical teams, including performance management

• Experience in mentoring and training less experienced colleagues

• Experience with multicultural teams and organisations

• Great communication skills - ability to connect easily with the team members, other managers, product managers and stakeholders and understanding over-communication is better then no communication

• Being comfortable managing team members with different skillsets from your own and with better skills than your own

• Excellent communication skills, with C1 English language proficiency level as a minimum and ability to clearly communicate and discuss ideas & concepts

Good to have

• Knowledge of booking/ scheduling domain or experience working on related products

• Working experience in SaaS products

• Experience in building product from scratch

Why choose FULL?

Do you want to work on a product that has transformed the lives of over 60,000 global users? Setmore, ranked as one of Forbes's top 7 scheduling apps, helps businesses grow and thrive. With more than 6 million monthly appointments, we make scheduling dreams a reality; irrespective of the business size. This is your chance to change the scheduling world with us!

About us