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IT Support

  • On-site
    • Chennai, Tamil Nādu, India
  • IT

Job description

Roles & responsibilities

  • Test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.
  • Install software applications necessary for employees to perform their roles and responsibilities.
  • Manage and monitor all installed systems and infrastructure.
  • Diagnose, resolve and document technical issues.
  • Write and maintain custom scripts to increase system efficiency and toward automation.
  • Providing support for MAC and PC and following protocols set in place for installing software.
  • Provide Helpdesk and Remote Desktop support.

Job requirements

Must have

  • Knowledge of computer hardware, operating systems, and networking.
  • Demonstrate a passion to learn and share the latest trends in technology.
  • Exhibit the qualities of a quick learner in an agile-start-up environment.
  • Possess strong oral and written skills.
  • Should be willing to work in the night shift.
  • Should have experience between 0 to 2 years.
  • Required qualification can be BE/ BTech/ BCA/ BSc/ any PG degree.

Workspace requirements

  • Private workroom with the ambience to handle calls.
  • Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
  • Good Internet speed (Above 50 MBPS Download and Upload) with the ability to be wired (LAN).
  • Power backup (if you have frequent power cut issues).

About us

We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!

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