Business Development Executive

Roles and responsibilities

• Identify, develop, and implement growth opportunities in existing and new markets.

• Build business relationships with current and potential clients to facilitate usage and retention.

• Understand client needs and offer tailored solutions.

• Answer potential client questions, follow up calls, and respond to requests for proposals.

• Make outbound calls to new and potential clients.

• Convert free customers to paid customers through plan upgrades to improve customer lifetime value.

• Generate referrals and positive reviews from clients to create Word of Mouth impact.

• Meet or exceed quotas for calls, appointments, demonstrations, and conversions/upgrades.

• Maintain a pipeline of all leads using CRM software.

• Demonstrate the product to potential customers to assess product-market fit and reduce churn.

• Work efficiently both independently and as part of a cross-functional team.

Must have

• 0-2 years of experience in US/UK/Canada customer-facing sales/onboarding roles.

• Excellent verbal and written communication skills.

• Clear, concise, and effective written and oral communication.

• Product demonstration skills are an advantage.

• Empathy towards customers and understanding their needs.

• Understanding of SAAS & Subscription Economy.

• Learning & growth mindset.

• Comfortable with proactive outreach and handling objections.

• Problem-solving skills and aptitude to improvise, adapt and overcome

• Articulate with business acumen.

• Metrics, detail-oriented, and strong time-management skills.

• Predominantly night shift working hours.

Workspace requirements

• A private workroom with the ambience to handle calls.

• Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.

• Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).

• Power backup (if you have frequent power cut issues).

About us

We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!