Job description

We are seeking a dedicated and analytical Business Analyst to join our dynamic team in the Business Operations team of the Technology SaaS industry.
You will be responsible for conducting thorough research and analysis to identify business needs, document project requirements, and facilitate effective communication among all stakeholders.
In this fast-paced environment, you will work closely with cross-functional teams, analyzing data to propose actionable solutions that enhance operational efficiency.
This position offers the opportunity to collaborate with a diverse group of professionals dedicated to excellence in service delivery.
If you are a proactive problem-solver with a keen eye for detail and a passion for driving business success through customer experience, we encourage you to apply and join our growing organization where your contributions will be valued and recognized.

Gather and analyze business requirements from stakeholders to understand their needs.
Conduct data analysis to identify trends, insights, and areas for improvement in current processes.
Prepare and present periodic reports to evaluate operational effectiveness of the Business Operation teams.
Monitor project progress and make recommendations for adjustments to ensure alignment with business goals.

Job requirements

Proven experience as a Business Analyst in the Business Operations sector or similar industry.
Strong analytical skills with the ability to interpret complex data.
Excellent written and verbal communication skills to convey technical information to non-technical stakeholders.
Proficiency in business analysis tools and methodologies.
Proficiency in SQL and tools required to manage data structures.